The LTL Platform Built to Protect Your Margin

Everything You Need to Protect LTL Margin

Run your entire LTL operation, from instant carrier rates to automated invoice auditing, in one platform with direct carrier integrations and no third-party middleware.

Rate in Seconds

Pull live rates from 100+ LTL carriers through direct API and EDI.

Stop Rebills

Class validation, Shiplify, and the Tariff Wizard catch errors before they cost you.

Audit Automatically

Every carrier invoice is checked against the quote before it reaches AP.

Cut Billing Disputes 0% and Automate the LTL Back Office

Tai pulls rates, validates freight, and audits invoices automatically, so your team books more LTL without adding overhead. Automation runs at 20% above the industry average.

The Cost of Manual Work vs Automated Speed

Same LTL shipment. Two very different days for your team.

The Cost of Manual LTL

• Reps rate LTL by logging into each carrier portal one at a time.
• Wrong freight class and missed accessorials trigger rebills weeks later.
• Quotes get rebuilt by hand from customer emails, slowing every response.
• Carrier invoices are audited manually, so overcharges slip through to AP.

Automated LTL Speed

• One-screen rating. Live rates from 100+ carriers through direct API and EDI.
• Rebill prevention. Class calculator, Shiplify validation, and auto-tagged accessorials.
• Email to quote. AI turns customer emails into ready-to-book shipments.
• Auto-audit. Every carrier bill is checked against the quote before AP.

Six Pillars of LTL Automation

Instant Multi-Carrier Rating

Pull live rates from 100+ LTL carriers on one screen through direct API and EDI. No third-party middleware and no per-connection fees.

Rebill Prevention Fail-Safes

A freight class calculator, Shiplify address validation, and auto-tagged accessorials catch errors before they turn into rebills.

Tariff Wizard

Manage contracted LTL rates and enforce custom rating rules and carrier restrictions to protect margin on every quote.

AI Email Integration

Convert customer quote emails into ready-to-book shipment records automatically, with no manual entry.

Automated Freight Audit

Pull carrier bills from portals or EDI, audit them against the original quote, and generate invoices instantly.

Branded Customer Portal

Give shippers self-service quoting, booking, tracking, and documents, with permission-based views per customer.

3 Reasons LTL Brokers Love Tai TMS

20% more effective LTL automation over industry standards

Tai helps LTL brokers automate more of the shipment lifecycle, reduce manual steps, and manage LTL freight more efficiently from inside the TMS.

Faster cash flow with automated carrier bill audit and invoicing

Tai helps teams move faster from completed shipment to payment by automating carrier bill audits, reducing billing delays, and making invoicing easier to manage.

50% reduction in rebills with real-time carrier alerts

Tai helps brokers catch issues earlier with real-time carrier alerts, improving accuracy, reducing rebills, and creating a better experience for customers.

Hear It Straight From Our Customers

See how freight brokerages scaled shipment volume and protected margin by switching to Tai.

Daisy Gress, Concept Logistics:

"I have been using Tai for 11+ years. It is incredibly user friendly, clean, and easy to tailor to your processes. Tai gives you the tools to tailor and automate your current workflows in a way that fits your operation. The support team is awesome, quick to respond."

Atlee Schwab, FreightSaver:

"Tai has been a quiet game-changer for our team at FreightSaver. The clean interface and solid integrations let our ops team focus on what matters: moving freight. It is a powerful, user-friendly TMS that does not bog you down. We highly recommend it."

Lena Gilbert, SFL Companies:

"We increased weekly shipments by 20%. Tai was the only TMS we found that could grow with us while truly understanding the broker's workflow. Tai is made for brokers, and it shows in every feature."

Frequently Asked Questions

What is Tai's LTL Operations Dashboard?

The LTL Operations Dashboard provides brokers with a centralized workspace to build shipments, generate Smart Quotes, compare carrier rates, electronically dispatch freight, track shipment status, manage exceptions, and access shipment documents. It helps brokers manage both pending and active shipments without switching between multiple carrier websites or applications.

How does the Tai Customer Portal simplify LTL shipping?

The Tai Customer Portal gives shippers a secure platform to request LTL quotes, create shipments, and track shipment status online. Brokers can configure the portal to standardize shipment information such as default freight classes, requiring dimensions or NMFC numbers, automatically calculating freight class, and displaying or requiring specific accessorials. The portal can also prompt shippers to provide insurance and accessorial information during shipment creation. This reduces manual data entry, improves shipment accuracy, minimizes billing discrepancies, and speeds up the quoting and booking process.

How does Tai TMS generate LTL freight quotes?

The Generate Smart Quote feature retrieves rates from integrated LTL carriers after a shipment is created. Brokers can compare carrier rates, transit times, liability coverage, and pricing before selecting the best option. Quotes can then be emailed directly to customers from the shipment record.

How does Tai TMS simplify LTL accessorial management?

Tai helps brokers configure pickup, delivery, shipment, and other accessorials in both the LTL Operations Dashboard and Customer Portal. Accessorials can be automatically selected, required, hidden, or displayed only to back-office users based on business rules. Customer-specific accessorials can also be applied automatically during shipment creation. Brokers can filter and manage accessorials by customer, organization, shipment type, and accessorial type from a single configuration screen. These built-in controls reduce manual data entry, improve rating accuracy, and minimize rebills.

How does Tai TMS manage LTL tariffs?

Tai's Tariff Wizard allows brokers to create and manage carrier tariffs directly within the TMS. Users can create API-connected tariffs for supported carriers, configure customer-specific pricing, link tariffs to organizations, import tariff data, manage accessorials, and control tariff availability. During rating, Tai TMS automatically applies the appropriate tariff based on the shipment and customer. For carriers that are not API-enabled, brokers can manually create tariffs to store and apply contracted rates.

How does Tai TMS electronically dispatch LTL shipments?

Tai TMS supports fully electronic dispatching of LTL (Less Than Truckload) shipments directly to carriers via its automated workflow and real-time integrations (APIs/EDIs). This allows brokers and shippers to send shipment details, trigger dispatch status changes, and receive carrier responses, all within a unified platform. If the carrier rejects the shipment, Tai creates an alert so the broker can quickly re-rate or reassign the shipment.

How does Tai TMS automate the LTL shipment lifecycle?

Once a shipment is marked Ready, Tai automatically dispatches it to the carrier, monitors the carrier's response, retrieves pickup and PRO numbers, updates shipment statuses throughout the shipment lifecycle, and records every automated action in the shipment history.

Does Tai TMS offer real-time LTL shipment tracking?

Yes. Tai automatically tracks shipment progress using real-time updates from integrated carriers. The activity log records every status change. The LTL Operations Dashboard provides a real-time view of active shipments and exceptions that require attention. Real-time tracking depends on carrier integration capabilities.

How does Tai TMS support LTL document management and freight audits?

With an API connection, Tai automatically retrieves carrier documents and stores them in the correct shipment record. Brokers can access bills of lading, proofs of delivery, invoices, and other shipment documents from one location. Tai also automates freight audits by comparing carrier invoices with the original shipment charges and flagging discrepancies for review. Once the audit is complete, Tai can automatically generate customer invoices. Centralized shipment documents, audit information, and financial records give operations and accounting teams complete visibility throughout the billing process.

What reporting and analytics are available for LTL shipments?

Tai includes built-in operational dashboards and customizable reporting tools for LTL shipments. Users can report on shipment status, carriers, customers, profitability, transit times, shipment alerts, documents, invoicing, tracking information, and many other shipment data fields. Reports can be filtered, customized, exported, and scheduled for recurring delivery.

How does Tai TMS help brokers manage variable LTL shipment margins?

Tai's Margin Manager enables brokers to create and manage standard margins for customers, tariffs, pricing plans, and service levels. Margins can be calculated as either a fixed dollar amount or a percentage, with configurable minimums and maximums. Brokers can also define business rules so margins are automatically applied based on shipment cost, weight, handling unit, average freight class, custom shipment values, or other criteria. Margin calculations can also incorporate declared value and deductible amounts for insured shipments.

Which LTL carriers integrate with Tai TMS?

Tai integrates directly with over 100 national and regional LTL carriers via API and EDI connections. These integrations support real-time rating, electronic dispatch, shipment tracking, digital document transmission, and automated billing. Additional carrier integrations can be developed for brokerages working with carriers not already connected to the platform.

How does Tai TMS reduce manual work for LTL brokers?

Tai reduces repetitive work by consolidating shipment creation, rating, electronic dispatch, tracking, document management, reporting, and accounting into a single software solution. Automation eliminates repetitive data entry, keeps shipment information synchronized with connected carriers, and gives brokers end-to-end visibility from quoting through delivery. Centralizing these workflows helps teams manage more shipments while spending less time switching between systems.